Privacy Policy


At JVOIP LLC (“Company” or “We”), we respect your privacy and are committed to protecting it through our compliance with this policy and our CPNI Policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website, including its secure client portal (our “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
  • Using the Services to engage in or encourage any illegal, abusive, or other activities that interfere with the business or activities of JVoIP LLC or any third party.
  • Attempting to bypass or disable any security mechanism on any of the Services or using the Services in any other manner that poses a security or service risk.
  • Reverse-engineering the Services for any improper purpose.
  • Using the Services in any manner that may subject JVoIP LLC or any third party to liability, damages, or danger.
  • Launching or facilitating, whether intentionally or unintentionally, a denial-of-service attack on any of the Services or any other conduct that adversely impacts the availability, reliability, or stability of the Services.
  • Transmitting any material that contains viruses, trojan horses, malware, worms or any other malicious or harmful programs.
  • Engaging in any unsolicited advertising, marketing or other activities that violate applicable marketing laws and regulations, including, without limitation, the Telephone Consumer Protection Act, the CAN- SPAM Act of 2003, the implementing rules and regulations of the Federal Communications Commission or the Federal Trade Commission and comparable state laws.
  • Using the Services in connection with any unsolicited or harassing calls or messages (commercial or otherwise), including unsolicited or unwanted phone calls, SMS or text messages, voice mail, or faxes, including calls or text messages to telephone numbers who have not given the requisite consent, or who have revoked their consent, to be called or sent messages by you.
  • Using the Services to receive, send or otherwise process Protected Health Information as defined by the Health Insurance Portability and Accountability Act of 1996, as amended, unless you have signed a Business Associate Agreement with JVoIP LLC or your use of the Services fits within an exception for requiring a Business Associate Agreement.
You understand and agree that this list of prohibited uses is meant to be illustrative and should not be considered exhaustive. All determinations related to violations of this Acceptable Use Policy will be made by JVoIP LLC in its sole, reasonable discretion. JVoIP LLC reserves the right to change or modify the terms of the AUP at any time, effective immediately when posted to the JVoIP LLC website. Customer’s use of the JVoIP LLC Services after changes to the AUP are posted to the JVoIP LLC website shall constitute acceptance of any changed or additional terms. If you have a complaint about abuse or a breach of this AUP please contact a JVoIP LLC representative.